Privacy Policy

  1. Introduction Engage & Assist is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services.

  2. Information We Collect We may collect personal information such as your name, contact details, date of birth, health information (where relevant), and other details necessary to provide our services. This information is collected with your consent and may be obtained through our website, over the phone, or in person.

  3. Use of Information Your personal information is used to deliver our services effectively, including assessing your eligibility for programs such as the School Leaver Employment Supports (SLES), processing payments, and providing ongoing support. We may also use your information to communicate with you, improve our services, and comply with legal obligations.

  4. Disclosure of Information We may disclose your personal information to third parties where necessary to provide our services, such as healthcare professionals, service providers, or as required by law. We take steps to ensure that any third parties handle your information securely and in accordance with privacy laws.

  5. Security of Information Engage & Assist employs security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We regularly review our security practices to ensure your information remains protected.

  6. Access and Correction You have the right to access and update your personal information held by us. If you believe that any information we hold about you is inaccurate, incomplete, or outdated, please contact us to make corrections.

  7. Retention We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  8. Changes to Privacy Policy Engage & Assist reserves the right to update or modify this Privacy Policy at any time. We encourage you to review this policy periodically for changes. Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.

  9. Contact Us If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at admin@engage or call us at 07 5509 4409.

By using our services, you consent to the collection and use of your personal information as described in this Privacy Policy.

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